Frequently asked questions
Answers to the questions we hear most often.
Orders
Can I see the gear before I buy?
Yes. Visit the shop on the 2nd floor of 84 Malakas St, Brgy. Pinyahan, Quezon City. We are open daily from 9am to 7pm.
Can I collect my order from the shop?
Yes. Choose Pick up at our Quezon City store at checkout. Pickup is free.
How do I track my order?
Signed-in customers can see every order and its status under Account.
Delivery and payment
Do you deliver?
Yes: by Lalamove within Metro Manila and by courier (LBC) to the provinces, or pick up for free at our Quezon City store. We confirm the delivery fee before you pay. See pickup, delivery and returns.
How can I pay?
See the payment options page.
Something else?
Contact us and we will get back to you.
Last updated October 2, 2026